Privacy Policy
Last updated: October 11, 2025
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Information You Provide:
- Account information (name, email, password, profile picture)
- Profile information (bio, interests, social media links)
- Event information (event details, descriptions, images)
- Payment information (processed securely by our payment partners)
- Communications with us and other users
- Registration and attendance information
Information We Collect Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (based on IP address or device settings)
- Cookies and similar tracking technologies
Information from Third Parties:
- Social media platforms (if you connect your accounts)
- Payment processors (for transaction verification)
- Analytics providers
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically:
- Create and manage your account
- Process event registrations and payments
- Send you important updates and notifications
- Personalize your experience and recommend relevant events
- Facilitate communication between organizers and attendees
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve our platform
- Send marketing communications (with your consent)
3. How We Share Your Information
We do not sell your personal information. We share your information only in the following circumstances:
With Event Organizers:
When you register for an event, we share your registration information with the event organizer to facilitate your participation.
With Service Providers:
We share information with trusted third-party service providers who help us operate our platform, including payment processors, email services, analytics providers, and hosting services.
For Legal Reasons:
We may disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Commons, our users, or others.
Business Transfers:
If Commons is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent:
We may share information for any other purpose with your explicit consent.
4. Your Privacy Rights and Choices
You have several rights regarding your personal information:
Access and Update:
You can access and update your account information at any time through your account settings.
Data Portability:
You can request a copy of your personal data in a portable format.
Deletion:
You can request deletion of your account and personal information. Note that some information may be retained for legal or legitimate business purposes.
Marketing Communications:
You can opt out of marketing emails by clicking the unsubscribe link or adjusting your notification preferences in settings.
Cookies:
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features. See our Cookie Policy for more details.
California Residents:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Ongoing business needs
When your information is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.
If you believe we have collected information from a child under 13, please contact us immediately at privacy@commons.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. For significant changes, we may provide additional notice such as an email notification.
Your continued use of Commons after such changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Team
Commons, Inc.
123 Event Street
San Francisco, CA 94105
Email: privacy@commons.com
We will respond to your request within a reasonable timeframe as required by applicable law.
Data Protection
We use industry-standard security measures to protect your information.
Transparency
We're open about what data we collect and how we use it.
Your Control
You have control over your data and can request deletion at any time.
Related Documents
Learn more about your rights and our policies.